Delivery Policy

Last Updated: 09-09-2025
Company Name: CTHUB & CO  |  Website: www.cthubandco.com  |  Email: info@cthubandco.com  |  Phone: +971 58 578 2622

1. Delivery Timeframes

  • Standard Delivery: 3–5 business days.
  • Express Delivery: 1–2 business days (additional fee applies).
  • Same-Day Delivery: Available in select areas (additional fee applies).

Created By Onesol.ae 09-09-2025

2. Shipping Costs

  • Free Shipping: On orders over AED [amount].
  • Flat Rate Shipping: AED [amount] for all orders under AED [amount].

3. Delivery Areas

  • Local Delivery: Available in [city/region].
  • Nationwide Delivery: Available across the UAE.
  • International Delivery: Available to select countries (contact us for details).

Created By Onesol.ae 09-09-2025

4. Delivery Procedures

  • Order Tracking: Track your order status online.
  • Delivery Attempts: We will attempt delivery [number] times if no one is available to receive your order.
  • Delivery Confirmation: Signature upon delivery may be required.

5. Contact

If you have any questions or concerns about delivery, please contact our customer service team:

Email: info@cthubandco.com
Phone: +971 58 578 2622
Website: www.cthubandco.com

Created By Onesol.ae 09-09-2025

This Delivery Policy outlines our delivery process, costs, and timeframes to ensure transparency and customer satisfaction. Please review this policy carefully before placing your order. For specific delivery requirements, contact our support team for assistance.

Return & Exchange Policy

Last Updated: 09-09-2025
Company Name: CTHUB & CO  |  Website: www.cthubandco.com  |  Email: info@cthubandco.com  |  Phone: +971 58 578 2622

1. Returns

  • Timeframe: Returns are accepted within 7 days of purchase.
  • Condition: Items must be in original condition, unused, and with all tags attached.
  • Proof of Purchase: Original receipt or invoice is required.

Created By Onesol.ae 09-09-2025

2. Exchanges

  • Timeframe: Exchanges are accepted within 7 days of purchase.
  • Condition: Items must be in original condition, unused, and with all tags attached.
  • Exchange For: Items can be exchanged for a different size, color, or flavour (if applicable).

3. Process

  • Contact Us: Notify us within 7 days of receiving the item.
  • Return/Exchange Request: Provide order details, reason for return or exchange, and return shipping information.
  • Inspection: Returned items will be inspected upon receipt to ensure they meet the return criteria.
  • Refund/Exchange: Approved refunds or exchanges will be processed within 7 working days.

Created By Onesol.ae 09-09-2025

4. Exceptions

  • Final Sale Items: Certain items may be marked as final sale and are not eligible for returns or exchanges.
  • Damaged Items: Items damaged due to misuse, improper care, or negligence are not eligible for returns or exchanges.

5. Contact

If you have any questions or concerns regarding returns or exchanges, please contact our customer service team:

Email: info@cthubandco.com
Phone: +971 58 578 2622
Website: www.cthubandco.com

Created By Onesol.ae 09-09-2025

This Return & Exchange Policy applies to all online and in-store purchases. Please review it carefully before completing your order. For assistance, contact our support team for guidance on eligible returns and exchanges.

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