Return & Exchange Policy

1. Returns

• Timeframe: Returns are accepted within 7 days of purchase.
• Condition: Items must be in original condition, unused, and with all tags attached.
• Proof of Purchase: Original receipt or invoice is required.

Created By Onesol.ae 09-09-2025

2. Exchanges

• Timeframe: Exchanges are accepted within 7 days of purchase.
• Condition: Items must be in original condition, unused, and with all tags attached.
• Exchange For: Items can be exchanged for a different size, color, or flavour (if applicable).

3. Process

• Contact Us: Notify us within 7 days of receiving the item.
• Return/Exchange Request: Provide order details, reason for return or exchange, and return shipping information.
• Inspection: Returned items will be inspected upon receipt to ensure they meet the return criteria.
• Refund/Exchange: Approved refunds or exchanges will be processed within 7 working days.

Created By Onesol.ae 09-09-2025

4. Exceptions

• Final Sale Items: Certain items may be marked as final sale and are not eligible for returns or exchanges.
• Damaged Items: Items damaged due to misuse, improper care, or negligence are not eligible for returns or exchanges.

5. Contact

Created By Onesol.ae 09-09-2025